Open a Help Ticket

For fast and efficient service for IT concerns...

• Open a CAS-IT Help Ticket
• Go to http://help.cas.ilstu.edu
• Click "Create Ticket"
• Tell us who you are
• Describe your concern
• Submit your ticket and you are done!

You will receive an e-mail confirmation and can check the status of your request.

Contact Us

Mail:
CASIT-Web Services
Illinois State University
Campus Box 4100
Normal, IL 61790

Email the Web Services Director
Phone: (309) 438-8248
Ticket: http://help.cas.ilstu.edu

Location and Hours:
Stevenson Hall Rm 107 (see relocation message on this page)
9:00 - 4:30 M-F
Walk-in hours: 10:00 - 3:30

As of October 30, 2009 - We are located back in Stevenson Hall 107

Campus Wide IT Support

CAS-IT: www.casit.ilstu.edu
COB support: www.cob.ilstu.edu
ISU Help Desk: www.helpdesk.ilstu.edu
Statistical Consulting: Statistical Consulting Center
WebCT/BlackBoard - CTLT
E-mail and Datastore: CISS
Advanced Technology Classrooms: CTSS
Personal Software and Hardware Purchases: Techzone

Announcements and Alerts

Illinois State Outages and Alerts:

No alerts at this time

Technical Cyber Alerts:

TA09-314A: Microsoft Updates for Multiple Vulnerabilities

TA09-294A: Oracle Updates for Multiple Vulnerabilities

TA09-286B: Adobe Reader and Acrobat Vulnerabilities

TA09-286A: Microsoft Updates for Multiple Vulnerabilities

TA09-251A: Microsoft Updates for Multiple Vulnerabilities

Job Postings

We are generally open to internships, service learning, and independant projects. Contact us for more information and check out the Web Services/LILT alumni page to find more about experiences students gain at Web Services. Paid positions are posted on the ISU Jobs website (search under LILT).