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Announcements & alerts

There are times when Web Services needs to conduct upgrades on equipment or software or simply when unexpected things happen. We will attempt to notify all of those affected by making postings on the Web Services homepage as well as having the information sent out via the CAS-IT Director. In some cases postings will also be made on the ISU alerts page.

  • Planned Outage
    • All members of the Server team and the CASIT Director will be notified on major changes to the Servers
    • Planned Outages must be made atleast two weeks in advance, so as to give users to plan for an outage
    • Server Team/CASIT Director will make a best effort to notify all affected users in a prompt manner
  • Unplanned Outage
    • The Server Team will have a on-call person at all times.
    • On-Call person will notify Server Team members of outage, and take steps to remidy the issues
    • Server Team will notify CASIT-Director as soon as possible during work hours
    • Server Team/CASIT Director will make a best effort to notify all affected users in a prompt manne